Privacy Policy

1. Introduction

BirdieFlow is a product of Kessel Holdings LLC ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce management platform and related services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Company and job title information
• Account credentials
• Profile information and preferences
• Communication data when you contact us

Usage Information

We automatically collect certain information when you use our services:

• Device and browser information
• IP address and location data
• Usage patterns and feature interactions
• Log data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related notifications
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud and security issues

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Your organization's administrators (for business accounts)
• Law enforcement when required by law
• Other parties with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.